If you are traveling with small kids and an equally small budget you’ve probably considered the budget airlines (Frontier, Spirit, etc.) and possibly you have been scared off by the overwhelming number of negative reviews.
I almost was.
But then I looked at my bank account and said oh well, it’s Spirit or nothing.
To prepare myself I started reading the negative reviews on various sites, so I would know what I was in for. As I was reading I noticed a common theme… 90% of the negative reviews were the CUSTOMER’s fault. See I had already read Spirit’s website pretty thoroughly and knew their rules (and that’s just to consider booking with them) and so when I saw people complain about the “hidden” or “surprise” charges I thought…umm no I just saw that in big letters on their site. They don’t lie to you, they are really up front that you are basically paying for the gas to fly the plane and a seat to sit on, anything else you need is on you…or them for a fee.
I felt a little better as I found very few complaints that weren’t preventable on the customer’s part except for delays and let’s be honest delays happen on all airlines. I booked earlier in the day to try and minimize the chance of them but other than that it was out of my control.
My honest review was that Spirit was pretty good and I will definitely fly them again!
I measured my personal item, paid for one checked bag WHEN I bought my ticket, weighed it before the airport and confirmed my carseats and strollers were free. I booked so far in advance, in person at the airport that I was assigned seats together for free. I pre printed our boarding passes and checked in online to avoid fees and of course packed water bottles (empty through security and filled at a fountain) and snacks so I didn’t need to buy them.
I had zero dollars in hidden fees, both flights were EARLY not late, the staff were all very polite and I was pleasantly surprised that unlike many bigger airlines they had changing tables in the onboard bathrooms :).
My gate checked stroller was treated very gently (I could see them unloading from my window!) and my belongs all returned in the same condition I checked them.
I don’t know what more I could ask from an airline, especially one i’m paying so much less than the others for.
If you fly Spirit you MUST do your homework, read and follow their rules but if you do there is no reason you can’t have a nice flight!
[For tips on traveling with children read here.}